Software

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Throughout the life of a product software upgrades can extend capabilities, maximize performance levels and add features not originally envisioned. Versatec, LLC has a long-standing history of incorporating customer requests and suggestions into new software versions as machine models mature. Our customers often push our machines to unexpected heights and their ideas are a welcomed stream of creativity for our engineers to employ. Whenever possible our engineers re-use the ideas on next generation models and we always strive for backwards compatibility.

Version Revisions

Typically there are 2-3 software version upgrades per year. In between these version upgrades there are typically several version revisions. These revisions will have minor bug fixes and enhancements and in some cases new software features. A version level is represented by the first number in the software release. For example, in software release 1.3 the “one” denotes the version and the “three” denotes the revision level of that particular version. Under most of the service plans these revisions are supplied free of charge. Please refer to the “Warranties and Service Plans” table to see which plans supply free version revisions. Note that while a machine is under Warranty, whether standard or extended, software version revisions are always free.

Version Upgrades

Version upgrades are more major in nature. As mentioned above there are typically 2-3 version upgrades per year. Under most of the service plans these upgrades are available at discounted rates. Please refer to the “Warranties and Service Plans” table to see which plans supply discounted version upgrades.